Reporting safety defects in the U.S.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Volvo Cars of North America, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer, or Volvo Cars of North America, LLC. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to: NHTSA, U.S. Department of Transportation, Washington D.C. 20590.
You can also obtain other information about motor vehicle safety from:
Volvo strongly recommends that if your vehicle is covered under a service campaign, safety or emission recall or similar action, it should be completed as soon as possible. Please check with your local retailer or Volvo Cars of North America, LLC if your vehicle is covered under these conditions.
NHTSA can be reached at:
Internet:
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
See also:
Driver support systems
MY CAR
Support systems
(MY CAR > Support systems)
The screen shows the current status (settings)
for the vehicle's driver support systems. ...
Standby mode due to action by the driver
ACC is temporarily deactivated and put in standby mode:
when the brakes are applied
if the driver's seat belt is taken off
If the driver's door is opened
if the gear selector is move ...
Removing the key blade
Removing the key blade
1 Slide the spring loaded catch to the side.
2 Pull the key blade straight out of the remote
key. ...
