Reporting safety defects in the U.S.

Reporting safety defects in the U.S.  - Occupant safety - Safety - Volvo XC90 Owners Manual - Volvo XC90

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Volvo Cars of North America, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.

However, NHTSA cannot become involved in individual problems between you, your retailer, or Volvo Cars of North America, LLC. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153) or write to:

NHTSA, U.S. Department of Transportation, Washington D.C. 20590.

You can also obtain other information about motor vehicle safety from:
http://www.safercar.gov

Volvo strongly recommends that if your vehicle is covered under a service campaign, safety or emission recall or similar action, it should be completed as soon as possible.

Please check with your local retailer or Volvo Cars of North America, LLC if your vehicle is covered under these conditions.

NHTSA can be reached at:

Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).

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